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If you experience any problems while using Boom!™ Box GTS Toolbox, or you have a question or complaint, you can contact the Customer Support team.
Choose the map of your home region to restore and click on Install. 
You will be directed to ‘Update section’ on HOME screen. You can restore your original map anytime via Boom!™ Box GTS Toolbox. Follow the instructions on the screen to install the content. Choose the map of another region you wish to download. After your payment has been processed, you will be directed to ‘Update section’ screen. (For detailed information, see section 5.) Select and purchase a map of another region which you would like to have. Click on Home icon on the left-hand sidebar and go to Buy content on the HOME screen. You cannot select and install two different contents on the same device at the same time NOTE: Multiple selection is not available. You can choose between different contents like Europe, North America, South America, etc. If you are planning a tour to another continent, you can update your navigation system with the map of that continent and restore your original map (the latest one purchased or downloaded) anytime.
You aborted the download process by clicking on Cancel. An error occurs You can try again the process, or alternately contact the customer support team (see section 8.). There is a problem with your internet connection You can retry the process or contact your internet service provider. The download process may be interrupted if one of the following occurs: The Download process may take longer depending on your internet connection speed. NOTE: If you do not have enough free space on your navigation system, you will be directed to ‘Manage Content’ screen in the Toolbox where you can free up some space by selecting and deleting the contents you do not need (see section 9.6) Click on Later and free up some space on your flash drive first and try to download again. NOTE: If you do not have enough free space on your USB flash drive (recommended size: 16GB), you will be prompted by a warning message. a message with successful installation appears.
The progress bars show the Download and Installation progress. Tick the box next to the selected available content Free updates and extras that you are eligible for. In case you are entitled to free updates, you will be redirected to the ‘Update section’ screen, otherwise to the ‘Home’ screen. 
Read the Terms and Conditions and click on the Agree button.If you wish, you can tick the box to sign-up to receive notifications about the availability of new maps.Select your country of residence from the scrollbar and your email address.Choose Register to create a new account.
If you have forgot your password and would like to request a new one, click on Forgotten Password link.
Enter your email address and a password (at least 6 characters long). Insert your USB flash drive (which is synchronized with your navigation head unit, see section 3.) into your computer. Start Boom!™ Box GTS Toolbox (from Start menu or in case of OSX operating system, from ‘Application’ folder or from the Launchpad). Please allow this, otherwise the Boom!™ Box GTS Toolbox won’t run anymore. When using the Boom!™ Box GTS Toolbox on Catalina macOS for the first time, an additional permission is required to allow the application to access files on your data carrier/device. NOTE: If you have updated your OSX for Catalina, the Boom!™ Box GTS Toolbox will work only if you delete the previous version of the Boom!™ Box GTS Toolbox and download the latest one. To start Boom!™ Box GTS Toolbox, click on HDBoomBoxGTSToolbox icon in the ’Applications’ folder or start it from the Launchpad. Double-click on the installer file, drag and drop ‘HDBoomBoxGTSToolbox ’icon into Applications folder to start the installation. You will find the downloaded installer file in the ‘Downloads’ folder. Boom!™ Box GTS Toolbox will automatically download. On click on the Download Mac version button. To install the application, follow the instructions on the screen. Select your preferred language of the Installation Wizard. Double-click on the file and on the pop-up window press run to start the installation. On select the Download Toolbox button for Windows operating system. Operating system installed on your computer (Windows 7 or newer version Mac OSX 10.10 or newer). Broadband internet connection is recommended. Make sure that your computer meets the minimum requirements The Boom!™ Box GTS Toolbox is quick and easy to install.
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